SWCDHH Survey 2008

SWCDHH continuously looks at the needs of our community in order to better the services we provide. The information below also helps guide the developement of our strategic plans. Please fill out this questionnaire with any comments you have/any adjustments you would like to see at the Center. Thank you for your time!

Q.1
BACKGROUND INFORMATION (No Names Please):

Q.2
I live in:

Q.3
I am:

Q.4
I have used / am currently using the following SWCDHH programs (check all that apply)

Q.5
CUSTOMER SATISFACTION: When visiting the SWCDHH office:
YesSometimesNo
I can communicate with the staff:
My needs were met/I got the information I needed:
The staff were polite, friendly, and professional:
The facility/buildling is satisfactory:
SWCDHH events are enjoyable (workshops, movies, Harvest Ball, River walk...):

Q.6
If you ansewered NO to any questions in this section for any reason, will you please explain why?

Q.7
What changes would you make to improve customre satisfaction at SWCDHH?

NEEDS ASSESSMENT

The SWCDHH Board of Directors and Staff are committed to our Mission - working to improve the lives and rights of Deaf, Hard of Hearing, and Deaf-Blind people in SW Washington. Our vision is to promote productivity and full citizenship, to provide life-long educational opportunities, and to function as a community center. SWCDHH is for you, the Community. Please indicate which activities below you feel would be an asset to our Mission and Vision.

Q.8
Please check all activities you feel SWCDHH needs:

Q.9
For any question that you answered "other" to or asked for an explaination, please answer here.

Q.10
What other suggestions do you have for better service provision at SWCDHH? Any ideas are welcome!